Frequently Asked Questions


Who comes to swindon tuition centre?

Anyone aged between 5 and 19. Our sessions are for anyone at school or college. Teach to make pupils more brilliant; help those that are struggling with confidence or other and those with specific needs i.e. dyslexia, ASD.

what subjects do we teach?

Maths, English and Sciences from Foundation phase all the way up to A-level. We also offer 11+ training and can tailor our lessons for other courses such as apprenticeships or BTECs.

will my child have a designated tutor

The tutor-student relationship is absolutely crucial for effective learning. We match tutors with learners based on character, rather than calendar. That said, we may need to tweak things from time to time due to circumstances outside of our control.

how long does each session last?

We believe that the optimum time for learning is 80 minutes. Once greeted, settled; homework marked and new targets set. With good quality explanation and practice answering various concepts or activities for skill development, each session finishing with feedback for parents and (a little) homwork. We think that cramming all this goodness into an hour is a rush, we don't like rushing! 

Where are they taught?

At our dedicated and secure learning centres. The advantage of having a STC HQ is that all of our resources (computers, revision guides, stationary etc.) are available for our tutors at the blink of an eye. Also, no distractions from ipads, Xboxes or Snapchat!

How much do lessons cost and how do i pay?

We charge £110 per month for one session per week term time only. We take this payment securely using our Direct Debit system (GoCardless) on the 1st of the month in advance. 

am i tied into a contract?

Definitely not. We’re confident enough in our abilities not to have to tie people into a contract. If your circumstances change, you should be free to leave with minimum fuss. We’re positive you won’t, though!

what happens if my child misses a session?

If your child misses a session that they had scheduled with us, we still ask for payment. This is because we have already invested time and resources in creating the perfect session. Don’t worry though, as long as you let us more than 24 hours beforehand, we’ll arrange a free catch-up session at a time that suits everyone. It may not be with the same tutor, but it will be to the same high standard. 

what are the terms and conditions?

Take a look here


where are the lessons taught?

At our dedicated and secure learning centres, Gorse Hill, Old Town and now Bristol! The advantage of having a STC HQ is that all of our resources (computers, revision guides, etc.) are available for our tutors at the blink of an eye. Also, no distractions from Ipads, Xboxes or Snapchat!

are the tutors qualified teachers?

All of our tutors are equipped and experienced to deliver the education that we provide, it’s far more important to us that our tutors demonstrate a deep understanding of the subject and syllabus and that they are exciting and engaging with our learners.

will i receive a report?

We give instant feedback after every session so you know exactly how your child is progressing at all times. In addition, we will give you periodic assessment data for you to show progression. 

Are the tutors DBS checked?

Yes. Absolutely yes!

What does safeguarding mean to us?

Swindon Tuition Centre is fully committed to ensuring the welfare and safety of all our children in the centre. We believe that pupils have a right to learn in a supportive, caring and safe environment which includes the right to protection from all types of abuse; where staff are vigilant for signs of any pupil in distress and are confident about applying the/our safeguarding processes to avert and alleviate any such problems.

do you carry out assessments?

Our tutors carry out assessments during the first session with their learners. This gives them an opportunity to assess working levels and learning styles in order to build a personal progress plan. This process is informal and is certainly not a test. We treat it as part of the ‘getting to know you’ process. It informs tutors of how to move things forward and is followed up with periodic assessments to show progress made and retention of information.

when do lessons take place?

We run sessions throughout the week. Monday to Friday evenings and also on Saturday mornings.

How does 2:1 tuition work?

Two-to-one tuition is the most effective way of learning. Firstly, it allows learners to develop the independent working skills they need for future success. Secondly, it takes away some of the pressure that can build up in a one-to-one situation. Thirdly, it makes our sessions that little bit more fun!

do you take childcare vouchers?

Yes we do. Please get in touch with the admin team to set this up.